If an item was damaged in transit, you must notify us within 72 hours of receiving your order (Please Note - 72 hours from the date delivered shown on tracking).
Return policy
We accept returns within 30 days of purchase.
Is it easy to return items?
Yes! Once your return is authorized, you'll receive step-by-step instructions along with a prepaid usps return label via email.
How soon will I get my refund?
Once your item(s) are received, refunds are typically processed within 10 days.
What items are non-refundable?
- Free gifts or promotional items with retail value.
- Products that have been significantly used.
- Returns on partial sets.
- Returns or exchanges from unauthorized Pepelyn retailers.
- Original shipping paid.
