Frequently Asked Questions

How long this it take to ship my order?


Due to the nature of handmade products, orders will take 1-3 days to prepare for soaps of quantity more than 12 it will be 4 weeks. If you are in a hurry please contact me at joselyn@pepelyn.com to see if I can fulfill your order before 3 weeks.




How do I request a custom order?


A custom order means that you need a specific amount of soaps or products besides the ones offered on the website or different colors. For example if you need 55 mini soaps instead of 50, etc.




What if I need a rush order? (less than 2 weeks from today's date).


There is an extra 15.95 rush fee to move your order to the front line. This will guarantee shipping in 3-5 business days.